For an ecommerce business, the customer experience does not end when an order is placed. What happens after checkout can be just as important as the purchasing experience itself. Customers want to know whether their order has been processed, shipped, and delivered. They expect to receive a tracking link and Read more…
Product research is one of the most important parts of running an ecommerce business. Before investing money in inventory, advertising, packaging, content, and fulfillment, sellers need to understand whether a product has a realistic chance of generating profitable demand. Because product research can be time-consuming, many ecommerce sellers rely on Read more…
For many ecommerce businesses, the delivery method selected by a customer at checkout may seem like a small part of the order. In practice, it can affect fulfillment, customer notifications, payment calculations, reporting, accounting, and the entire workflow used to complete an order. A growing request from merchants is the Read more…
Inventory synchronization is one of the biggest challenges for dropshipping and supplier-based ecommerce businesses. A store may display that a product is available, while the supplier has already sold the last unit to another customer. If the store does not receive the supplier’s latest inventory information quickly enough, another customer Read more…
For an ecommerce store, appearing in shopping results can be an important source of traffic and sales. However, getting products approved for shopping advertising requires more than simply uploading a product catalog. Merchants also need to demonstrate that their business is legitimate, their product information is accurate, their policies are Read more…
Supplier fulfillment is one of the most important parts of ecommerce operations, especially for stores that depend on external suppliers to process and ship customer orders. A store may attract customers successfully, receive orders consistently, and maintain a strong product catalog, but delays at the supplier level can quickly damage Read more…
Supplier fulfillment speed is one of the most important operational factors in ecommerce. A store can have an attractive website, competitive prices, strong marketing, and good products, but customers can still have a poor experience if orders are not fulfilled on time. For businesses that depend on suppliers to prepare Read more…